UK PSTN & ISDN switch-off · 31 January 2027
2027PSTNswitchoff.co.uk

Know exactly what the switch-off means for your business

Three fixed-price audits, one result: a clear list of what will stop working and a step-by-step plan to fix it before 31 January 2027.

Service 1

Virtual Audit

Much more than a bill check. We combine your phone bill, a guided video walkthrough of your premises and a short questionnaire to build a complete picture of every line and device in your business, with no engineer visit needed. Ideal for small offices, shops, salons, cafés and surgeries with up to 5 lines at one site. Industry benchmark for a comparable audit: £495 + VAT.

Book a Virtual Audit · £125 + VAT
  • A deep dive into every line and device in your business
  • A custom report with findings, action points, a timeline and suppliers to contact
  • Results within 2 working days

What we check

  • Phone lines and numbers: every line on your bill identified, what it's used for, and whether it's still on the old network
  • Broadband: whether your connection depends on the old network, and which digital options (full fibre or a digital line) are available at your address
  • Card payment points: how each card machine and payment terminal connects, and whether it needs a new connection or a new terminal
  • Fire and intruder alarms: how your alarm signals for help, and exactly what to ask your alarm company
  • Lifts: whether your lift emergency phone runs on a copper line, and what to ask your lift maintainer
  • Door entry, gates and CCTV: which ones rely on a phone line
  • Phone system: whether it can move to a digital line or needs replacing
  • Franking machines, fax and other equipment connected to a line
  • Telecare and vulnerable people: who depends on a line, and where you need battery backup in a power cut
  • Your contracts: end dates and notice periods, so you don't end up paying for two services

How we do it remotely

  • Phone bill review: upload your latest bill securely
  • 30-minute guided video walkthrough: we tell you where to point your phone camera (master socket, comms cabinet, alarm panel, card machines), so you don't need any technical knowledge
  • Short online questionnaire about your equipment and current suppliers
  • Address check for full fibre and digital line availability

Your custom report

  • Audit findings: a line-by-line and device-by-device register with a red, amber or green risk rating
  • Clear action points: exactly what needs doing, in priority order, and who should do it
  • Your timeline: a week-by-week plan to get everything moved well before 31 January 2027
  • Supplier list: the types of supplier you'll need (digital phone line, alarm signalling, lift line, card terminal) and a shortlist of suitable providers to contact
  • Indicative costs for equipment and installation
  • Ready-to-send questions for your current phone provider, alarm company and lift maintainer
  • 15-minute results call to talk you through the findings and answer your questions

Service 2

Site Audit

For businesses that want certainty. We visit your premises, trace every line to the equipment it serves, and check the items that matter most: alarms, lifts, door entry and phone systems. Covers up to 20 lines at one site.

Book a Site Audit · £795 + VAT
  • Everything in the Virtual Audit
  • On-site survey to trace each line to its equipment
  • Life-safety items (alarms, lifts, telecare) checked and prioritised
  • Phone system and ISDN assessment
  • Full written report, migration plan and indicative costs
  • Results within 3 working days of the visit

Service 3

Multi-site Audit

For groups, franchises, landlords and organisations with more than 1 site and unlimited lines. One coordinated audit, one consolidated plan, so every site is ready on time. Priced on request — email info@2027pstnswitchoff.co.uk for a fixed quote.

Email info@2027pstnswitchoff.co.uk
  • Everything in the Site Audit, across your sites
  • One register covering all locations
  • A single migration plan showing which sites go first
  • A summary for directors or the board

Optional extra

We can manage the switch for you

Once you have your plan, we can coordinate the whole migration: liaising with your phone provider, alarm company and lift maintainer, and making sure each item is tested before the old line is ceased. Quoted separately after your audit.

Ask about managed migration